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What should I do if my fingerprints have been rejected twice?

If your fingerprints are rejected twice, you do not need to schedule another fingerprint appointment. TEA will submit a request for a name-based search to the FBI. Once TEA receives the results, your process will be displayed on your ‘Fingerprint Status’ screen in your ECOS account. The name-based search may take a minimum of four weeks for results to be received by TEA.

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