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eGrants - Unable to Type the Letter “T” or “D” in a Report or Application

Question: I am unable to type the letter “t” or “d” in a report or application. What is causing this problem?

Solution: This problem has occurred if Internet Explorer is not being used as the preferred browser. The application or report will allow the person to type in a capital “T” or “D”. Though this may look awkward, the only field that is case sensitive is the password field. Also, check to make sure that the computer is a PC Compatible computer and using Internet Explorer version 8.0 or higher.

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