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How do I request a refund for certification fees?

To request a refund, submit your request to the TEA Help Desk.

Include the fee amount you are requesting to be refunded and the reason for request in the description box.

Eligible refunds will be processed in the original form of payment. If the fee is older than 6 months, the refund will be processed in the form of a paper check. Please allow several weeks for the processing of refund requests.

Note: By state administrative code, fees for fingerprinting and the Review of Credentials application are not refundable.

Have more questions? Submit a request