Certificate of High School Equivalency (TxCHSE)

Please allow up to two business days (8am - 5pm, Monday - Friday) to receive a response.

Important note: Tickets are answered in the order received. Please submit only one ticket per issue to prevent any delays in customer response time.

Browse through the Frequently Asked Questions or click Submit a Request to submit your question to TEA.

Certificate Search (GED, HiSET, TASC)

FAQs - Certificate Search (GED, HiSET, TASC)

• ★ Who do I contact if the Texas Certificate/Transcript Search did not find my record?
• ★ How do I verify or purchase a certificate if I am a third party?
• ★ How do I get a duplicate copy of my certificate of high school equivalency?
• How can my college or employer verify my certificate and scores?
• How can I have a sealed copy of my certificate and scores mailed to a college?
• How can I get a copy of my certificate and scores mailed to me?

16 & 17-year-old

FAQs - 16 & 17-year-old

• ★ How do I submit 16 or 17-year-old eligibility documentation?
• ★ Can a 16 or 17-year-old take the high school equivalency exams in Texas?
• ★ Can we submit the old forms through the new helpdesk ticketing system?
• I’m 16 or 17. Have I been approved to test?
• I’m 16 or 17. Can I submit my own forms?
• How do I find my GED or HiSET Candidate ID?

Personal Information Changes/Corrections

FAQs - Personal Information Changes/Corrections

• ★ Can I change my name because of marriage or divorce?
• ★ I currently have a File ID. Can I have my social security number added to my record?
• ★ I tested before 1/1/2014. How do I correct my name, date of birth or social security number?
• ★ I tested after 1/1/2014. How do I correct my name, date of birth or social security number?
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Test Center Inquiries

FAQs - Test Center Inquiries

• How do test center staff contact TEA?
• How do I become a high school equivalency testing center?
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High School Equivalency Program (HSEP)/Options Program

FAQs - High School Equivalency Program (HSEP)/Options Program

• What is the High School Equivalency Program (HSEP)?
• What are the Student Eligibility Requirements to Enroll in a HSEP?
• What schools offer the High School Equivalency Program (HSEP)?
• Are there alternative options to the High School Equivalency Program (HSEP)?
• What are the guidelines for a high school with a High School Equivalency Program (HSEP)?
• What is the process for a public or TEA approved charter school to have a High School Equivalency Program (HSEP)?

General Questions

FAQs - General Questions

• ★ How do I clear an Alert?
• ★ How do I request Accommodations for a documented disability?
• How to submit 16 & 17-year-old documents
• How do I get a copy of my equivalency certificate?
• How do I decide which test to take?
• How do I contact the state administrator?