Important note: Tickets are answered in the order received. Please submit only one ticket per issue to prevent any delays in customer response time.
Browse through the Frequently Asked Questions or click Submit a Request to submit your question to TEA.
Please allow up to two business days (8am - 5pm, Monday - Friday) to receive a response.
- ★ How do I approve account requests in TEAL for staff in my organization?
- Find Your Unique ID on Your TEAL Profile (Educators)
- Nothing Happens When I Click Buttons in the Web Application
- Updating Security Questions in TEAL
- Resolve TEAL Password Reset Errors
- Error Message: You have not established your Security Questions
FAQs - Account Access
- Certificate Search (for self)
- Certificate Search (third party)
- Certificate Print Error
- Date of Birth
- Social Security Number