Please allow up to two business days (8am - 5pm, Monday - Friday) to receive a response.
Important note: Tickets are answered in the order received. Please submit only one ticket per issue to prevent any delays in customer response time.
Browse through the Frequently Asked Questions or click Submit a Request to submit your question to TEA.
- eGrants - What TEASE Role Do I Need For Accessing eGrants?
- eGrants - “Save” or "Certify and Submit" button is disabled
- Expenditure Reporting - I Have Requested 100% of My Award, but Have Not Received Payment.
- eGrants - System Never Opens or Gives an Error Message
- eGrants - I Am in the Latest Version Of Internet Explorer And I Am Not Able to Open Any of the Folders or Schedules in eGrants.
- eGrants - Unable to Open an Application or Report from the Grantee Profile Page
FAQs - Grants
- Certificate Search (for self)
- Certificate Search (third party)
- Certificate Print Error
- Date of Birth
- Social Security Number