Welcome to the TEA Help Desk!

Click on an icon below to look up information or submit your question to TEA staff.

For a quick orientation to the redesigned TEA Help Desk see the quick reference guide.

TEAL Access

TEA

Need access to your TEAL account?

Educator Certification and CPE

TEA

Do you have educator related questions?

Educator Testing and Preparation Programs

TEA

Have questions about educator testing or preparation programs?

Fingerprinting and Do Not Hire Registry

TEA

Fingerprinting and Do Not Hire Registry

Grants

TEA

Grants, eGrants, and Expenditure Reporting (ER) Questions

GED - Certificate of High School Equivalency

TEA

GED, HiSET & TASC (TxCHSE)

Texas Virtual
School Network

TEA

Catalog Courses/Online Schools

Instructional Materials and Implementation

TEA

Have questions about instructional materials?

Student Assessment

TEA

STAAR, STAAR Alternate 2, TELPAS, TELPAS Alternate, & Interims

CAPPS HR-PR

TEA

For former TEA employees to get their ID/password reset

Ascend

TEA

Ascend Questions/Issues

Texas Gateway

TEA

TEA-approved instructional resources

Career and Technical Education(CTE)

TEA

Material,Resources,Style Guide,Best Practices,Content Editing

Curriculum

TEA

Curriculum Request Forms, TEKS Guide Support, Machine Readable TEKS

Student Recognition Programs

TEA

Highest Ranking Graduate, US Presidential Scholars Program, US Senate Youth Program

Texas Tutoring Supports


TEA

Do you have Texas Tutoring Supports-related questions?

Intervention, Stage, and Activity Manager


TEA

Do you have questions about the Intervention, Stage, and Activity Manager?

If you experience any issues creating a ticket, please contact our support mailbox to report the problem.