Welcome to the TEA Help Desk!

Click on an icon below to look up information or submit your question to TEA staff. If you are unsure of which area to submit your request, please call 512-463-9734 and we will do our best to route your request to the right place.

For a quick orientation to the redesigned TEA Help Desk see the short training video or quick reference guide.

• TEAL Access
  
  
  
  Need access to your TEAL account?
• Educator Certification
  and CPE
  
  
  
  Do you have educator related questions?
• Educator Testing and Preparation Programs
  
  
  
  Have questions about educator testing or preparation programs?
• Fingerprinting and
  Do Not Hire Registry
  
  
  
  Fingerprinting and Do Not Hire Registry
• Grants
  
  
  
  Grants, eGrants, and Expenditure Reporting (ER) Questions
• GED - Certificate of High School Equivalency (TxCHSE)
  
  
  
  GED, HiSET & TASC (TxCHSE)
• Texas Virtual
  School Network
  
  
  
  Catalog Courses/Online Schools
• Instructional Materials
  and Implementation
  
  
  
  Have questions about instructional materials?
• Student Assessment
  
  
  
  STAAR, STAAR Alternate 2, TELPAS, TELPAS Alternate, & Interims
• CAPPS HR-PR
  
  
  

  For former TEA employees to get their ID/password reset
• Ascend
  
  
  

  Ascend Questions/Issues