Troubleshooting
Important note: Tickets are answered in the order received. Please submit only one ticket per issue to prevent any delays in customer response time.
Please allow up to two business days (8 a.m.-5 p.m., Monday - Friday) to receive a response.
Troubleshooting
Dashboard Overview, Additional Features
Select your topic to the right to browse through the Frequently Asked Questions. Use the Submit a Request button to submit your question to TEA.
General Troubleshooting - Gateway Help
General Troubleshooting - Finding Resources/Courses
General Troubleshooting - Reporting an Issue
General Troubleshooting - Recommend a Resource
Login Trouble - Gateway Help
Login Trouble - Finding Resources/Courses
Login Trouble - Reporting an Issue
Login Trouble - Recommend a Resource
Changes to Your Account - Gateway Help
Changes to Your Account - Finding Resources/Courses
Changes to Your Account - Reporting an Issue
Changes to Your Account - Recommend a Resource
Troubleshooting FAQs/Articles - General Troubleshooting (Gateway Help)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - General Troubleshooting (Finding Resources/Courses)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - General Troubleshooting (Reporting an Issue)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - General Troubleshooting (Recommend a Resource)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Login Trouble (Gateway Help)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Login Trouble (Finding Resources/Courses)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Login Trouble (Reporting an Issue)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Login Trouble (Recommend a Resource)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Changes to Your Account (Gateway Help)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Changes to Your Account (Finding Resources/Courses)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Changes to Your Account (Reporting an Issue)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.
Troubleshooting FAQs/Articles - Changes to Your Account (Recommend a Resource)
Top FAQs/Articles
All FAQs/Articles
Click on an article below for quick solutions to the most frequently asked questions.